Orders
How do I track my order?
After your order is shipped out, you should receive an email from us with a tracking number. Please click on the tracking number on the email track your order.
How can I view my order history?
1. Login into your account.
2. Click on “My Account”. From here you can view your order history.
3. You can also view your order history by selecting “Purchase History” from the drop-down menu while viewing your billing information, subscriptions, or delivery schedule.
How can I cancel my order after I’ve been charged?
If you have already been charged for your order or subscription, please submit a return request
at returns.lifepharm.com
Alternatively, you can reach out to our Customer Service Support.
Phone: 1-888-238-6134
Email: customerservice@lifepharm.com
Customer Service Hours: Monday-Friday, 8:00am - 5:00pm Pacific Time
How long does it take for my order to arrive?
Our estimated delivery time is 5-7 business days.
My Account
How do I change my billing address?
1. Login into your account.
2. Select “Manage Subscriptions” towards the bottom of the page.
3. From here, you can update and edit your saved credit card on file, and edit your billing address, email, or phone number.
How do I change my password?
If you aren’t logged into your account, first click on the “account” icon on the top right-hand corner of our website. From there you can click on the “forgot password” link. You will receive an email with instructions on how to reset your password.
If you are already logged into your account, first click on the “account” icon on the top right-hand corner of our website. Then, click on “my account” towards the left side of the account page, and click on “reset password” to change your password. You will receive an email with instructions on how to reset your password.
How can I edit my address?
1. Login into your account.
2. Select “View Addresses” towards the bottom of the page.
3. From here, you can edit, delete, or add a new address.
Still have questions?
Contact Us